If you notice a purchase that you did not make or your card has been compromised, please contact our Customer Support team at (888) 893-8847.
You must contact us:
- Within 60 days after the error appeared on your billing statement.
- At least 3 business days before an automated payment is scheduled, if you wish to stop payment on the account you think is wrong.
You may also send a written claim to the address below:
Imprint Payments, Inc.
PO Box 2047
New York, NY 10013
If there is an error on your statement or you need to file a chargeback for a defective product or service, please contact the merchant for assistance. If you need additional help, please click contact our Customer Support team at (888) 893-8847.